Your community spans thousands of kilometres. Every member deserves to be heard.
Reaching members across remote communities, coastal territories, and urban diaspora requires more than an email or a newsletter. Converso delivers live, two-way community consultations, AGMs, and Assemblies directly to every community member by phone and video, no internet required, no travel necessary, every voice on the record.
Most community members never make it to the assembly hall, and that can silence important voices.
First Nations and Indigenous organizations face a geographic reality few other sectors contend with at the same scale. Communities are often situated in remote areas, while many members live off-reserve in cities hundreds of kilometres away. Meaningful consultation, participation, and engagement should not depend on someone's ability to afford travel, take time away from work or family, or spend hours on the road just to have their voice heard.
We are the direct line between leadership and community, wherever community members live.
When the Heiltsuk Nation convenes a People's Assembly, the challenge is not finding the room, it is reaching every eligible citizen, from those who live in the community on BC's central coast to those who have moved to Vancouver, Calgary, or beyond. Converso's virtual telephone and video platform reaches every member on the list, connects them live into the session, and gives every citizen the opportunity to hear from leadership and have their voice heard, on the record. No travel, no time, no out of pocket expense.
Every type of Indigenous community engagement, fully managed.
From a constitutional People's Assembly to an emergency community notification, Converso handles every detail so your Chief and Council can focus on the conversation, not the technology.
AGMs & General Assemblies
Annual General Meetings and People's Assemblies that fulfill constitutional and governance requirements, reaching on-reserve and off-reserve members alike. Live deliberation, real-time motions, and a complete event record. Your governance obligations met, your community voice heard.
Explore Meetings →Chief & Council Elections
Secure, secret-ballot Chief and Council elections conducted by telephone, fully managed and independently auditable. Reach every eligible voter on your member list, conduct the election live, and deliver a complete vote record. Meets FNEA and custom election code requirements.
Explore Voting →Community Consultations
Consultation processes that are genuinely inclusive, not just technically compliant. Resource development decisions, land management, treaty negotiations, strategic planning. Every affected community member given a real opportunity to participate, and every comment on the record for UNDRIP compliance.
Explore Advocacy →Emergency Communications
Environmental emergencies, health crises, wildfire evacuations, boil-water advisories, when leadership needs to reach every community member immediately, Converso deploys within hours. Voice broadcast, IVR, and SMS available 24/7, any day of the year, across all time zones.
Explore Emergency Response →Member Town Halls
Regular member town halls that keep the community informed and connected to leadership, fiscal updates, program announcements, policy discussions. Members join by phone or video conference from any location, ask real questions of Chief and Council, and receive answers live on the record.
Explore Meetings →Language & Cultural Support
Community events that honour cultural protocols, with support for Indigenous language interpretation, culturally appropriate facilitation, and event formats that reflect your Nation's governance traditions. Events can be conducted with simultaneous translation or bilingual (EN/FR) where required.
Explore Meetings →Heiltsuk Nation: People's Assembly on BC's central coast
The Heiltsuk Nation, whose territory spans the central coast of British Columbia around Bella Bella, has one of the richest governance traditions in Canada, the People's Assembly, rooted in potlatch traditions where collective deliberation affirms social order. Under the Heiltsuk Constitution, the People's Assembly is one of six governing institutions, giving citizens the authority to make recommendations to Joint Leadership, consult on draft legislation, and approve constitutional amendments.
The challenge: Heiltsuk citizens are distributed across coastal BC, the Lower Mainland, and cities across Canada. Convening a constitutionally valid People's Assembly, one where every eligible citizen, 18+, has a genuine opportunity to participate, requires reaching people wherever they are.
Converso produced the Heiltsuk People's Assembly by telephone and video conference simultaneously, calling registered community members across BC and beyond, connecting them live into the session either by phone or video, and providing a complete attendance and participation record. Every citizen had the same opportunity to hear from leadership and have their voice heard, whether they were in Bella Bella or Vancouver.
- ✓Pre-event outreach to all members by video conference link, email, and telephone call
- ✓Live video and telephone connection
- ✓Real-time Q&A with Chiefs, Council, & members
- ✓Live voting on resolutions
- ✓Complete attendance record
- ✓Audio and video recording and transcription
Coconino County / City of Flagstaff: Census 2020 Virtual Town Hall
As the 2020 Census end date loomed, Coconino County and the City of Flagstaff needed to drastically increase Census compliance rates among residents. They needed to connect live, answer questions, and provide clear direction to constituents in remote areas with reduced or non-existent internet connectivity, while also providing two-way communication for those speaking Spanish, Navajo, or Dineh as their first language.
Converso targeted rural phone numbers of constituents by zip code, created an online registration page shared through the County's and City's media platforms, and sent a pre-recorded outreach call 24 hours before the event. During the live session, critical messaging was delivered by the Moderator and Speaker Panel, with translation offered in Spanish and Navajo by live question screeners.
- ✓12,514 landlines dialed out
- ✓2,322 live answered outbound calls
- ✓Spanish & Navajo translation live
- ✓Cast live to Facebook Live
- ✓Audio, video & data report delivered
- ✓Remotely produced by Converso
Community governance done right, inclusive, live, and on the record.
Converso understands that Indigenous governance processes carry constitutional and cultural weight. Our track record of reaching dispersed memberships, and producing a complete, defensible event record, is why Nations trust us to deliver their most important community events.
"We found Converso to be a professional, reliable, and deeply respectful partner throughout our engagement. Their team demonstrated a genuine understanding of the importance of these gatherings to our Nation and brought the same level of care and competence to both events. We are confident in recommending Converso to other First Nations communities seeking a trusted partner to help them fulfill their constitutional and democratic obligations to their members."
You lead the community. We handle everything else.
Converso is not a platform your communications team configures. It is a fully managed service, staffed by experienced Canadian professionals from the first planning call to the final governance record.
Discovery & Scoping
We review your member list, geographic distribution, language requirements, and governance protocols. We understand that each Nation is unique, and we tailor every event accordingly. Most quotes returned within one business day.
Event Planning
Scripts, Q&A format, resolution procedures, cultural protocols, language interpretation logistics. Every detail prepared and approved before event day. Your Chief and Council see exactly what will happen before it does.
Member Outreach
Robocall, SMS, and IVR to every registered member phone number, on-reserve and off-reserve, across all provinces and territories. Every member receives advance notice of the event time and dial-in details.
Live Event
Two-way, on the record. Members join by phone from any location, no internet required. Live Q&A with Chief and Council. Real-time voting on resolutions or elections. Live operators, no automated systems. Culturally appropriate moderation.
Governance Record
Complete attendance log, audio recording, verbatim transcript, resolution outcomes, and question themes, delivered to your team for governance files, legal proceedings, and reporting to membership. Every community voice documented.
Serving First Nations, Indigenous organization and government engagement of Indigenous people across North America.
Tell us about your next community engagement.
AGM, People's Assembly, Chief & Council election, community consultation, or emergency communication, we will scope it, staff it, and deliver it. Every event fully documented and governance-ready.
- Reaches on-reserve and off-reserve members, no internet required
- Multi-language support including Indigenous and official languages
- Complete governance record, attendance, audio, transcript, resolutions
- 24/7 availability for emergency community communications
- Canadian-owned and operated, data on Canadian servers
Get a Quote
Tell us about your event, we will respond within one business day.