Resources

We don't need days to get you ready. Here's everything you need.

Planning guides, case studies, and a free white paper for government communicators, union staff, healthcare administrators, and anyone running a telephone town hall, ratification vote, or community engagement event in Canada.

White paper cover: Telephone town halls — the onramp to inclusion in modern democracy
Free White Paper · 2026

Telephone town halls: the onramp to inclusion in modern democracy.

A synthesis of a decade of research, polling, and case studies — comparing telephone, online, and in-person engagement, and showing why phone-based forums have become the most scalable, accessible channel for officials who need to hear from everyone.

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Planning guides

What you need to know before your event

Audience & Outreach

How to build a call list that actually reaches people

Database quality is the single biggest predictor of participation rates. We explain carrier-level number validation, data hygiene, geographic filtering, bilingual segmentation, and realistic participation benchmarks across different audience types.

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Event Planning

The 5-step planning checklist for a telephone town hall

From initial brief to post-event debrief: kickoff meetings, script templates, screener training, online registration, audio streaming, live polling, and the post-event report. Every deliverable documented for clients and for RFP submissions.

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Voting

Running a ratification vote over the phone: what unions need to know

Format options (telephone keypad, online, tiled door, hybrid), quorum and authentication requirements, audit trail documentation, and how SGEU ratified a 3-year agreement in 2 days with a 300% increase in member participation.

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Emergency Response

Emergency communications planning: before the crisis happens

Lessons from Fort McMurray (17 events in 30 days, 161,233 participants) and Canada's COVID-19 government response (40+ events). What to have pre-approved, how to activate in under 24 hours, and which officials need to be on the call list before the emergency begins.

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Advocacy

Multi-event advocacy campaigns: scaling your reach across provinces

The OMA physician engagement series reached 13,901 participants across 10 events (539,378 total impressions). Alberta's 8-year budget consultation series engaged 256,559 Albertans directly. What makes a multi-event campaign work — and what doesn't.

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Live Streaming

Telephone + video together: how Motion Meetings works for civic events

Most platforms are built for corporate meetings. Motion Meetings is purpose-built for large civic engagement — handling simultaneous dial-in callers, live online participants, and public video streams, with in-session polling and screened Q&A.

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Case Studies

Real events. Real numbers. Real outcomes.

From the Fort McMurray wildfire evacuation (17 events, 161,233 participants) to the Alberta Budget consultation series (256,559 Albertans across 8 budget cycles) — our case studies go beyond logos. They show what actually happened and why.

Browse all case studies →
600+
Events since 2016
256K+
Albertans engaged (GoA, 2018–2025)
161K+
Participants, Fort McMurray wildfire response
13,901
OMA physician engagement participants
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We publish new planning guides and case study write-ups a few times a year. No marketing lists, no spam — just practical content for engagement professionals.

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